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Invalid Server Response 520

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Hello friends!

I am trying to help a friend in Asia at a distance to figure out why he seems to be having difficulty getting a new laptop to get a WeSay project pulled down from the server: "Warning: Invalid Server Response ‘520’. I suspect at first there were just pull errors from an unstable internet connection, especially for the initial pull where the amount of data is much higher (>25MB). However, this one was a new one to me, and I am not sure if this is connection related, or something more. It is only blue, not red, so I wonder if he just keeps trying if eventually the connection will stabilize? My other guess is perhaps the security/anti-virus/firewall is blocking the app on the new laptop, and it needs to be put on the “whitelist” of trusted apps for this new machine. That’s hard to check from afar, but I have asked my friend if that might be possible. I would also like to ask you if you have other suggestions that would relate to this kind of error, since I don’t know how to interpret a 520 error specifically. Thanks!

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