Weʼre using SayMore for transcription and it was working well. But recently it started having a problem with the font in the transcription lines. Each time we re-open SayMore, the font used for all the transcription has a strikethrough in it. If we go into options and remove the strikethrough, it fixes it with no problem. However, if we close SayMore and come back in, it will have the strikethrough again. Sometimes it also brings the font and the type (ex. bold, italics) and the size back to the setting they were before, sometimes it leaves some of them as weʼve chosen them, or sometimes it changes them to something that it wasnʼt before.
Also, every once in a while, when we have finished the transcription and are listening back through it to verify it, when we click on one of the boxes of transcription, the font shows up very small and with no formatting there. If that happens, if you click in another row and then click back in that row it will fix itself.
This just started recently, but since I am not the main user of the computer I donʼt know if anything specific was done to cause these problems to start.
Does anyone have any idea how to fix it? Has anyone seen this before?
Thanks!
Susie
1 post - 1 participant